Online 24/7+Friendly Toll Free Service
6-6 Pacific/9-9 Eastern (Monday-Friday)

Shipping Information

FedEx cannot deliver to PO Boxes, so please provide a physical address, or Contact Us for quotes on other shipping methods.

Shipping fees are for Ground delivery to the 48 contiguous US States only.

We offer shipping worldwide, but minimum order quantities apply and rates will vary to other areas. Some of these fees are available through the online checkout process. If you do not find the shipping option you require during the checkout process, please submit your order via Fax using the order form, or call us Toll Free @ 877.534.7782

48 State orders are usually shipped within 1-2 Business Days via FedEx Ground or similar carrier. Delivery guaranteed in 1-14 business days, barring unforeseen circumstances. In the event of outside circumstances preventing us from maintaining this policy, we will contact you via the email address or telephone number you provide us with your order.

Our standard shipping guarantee is 1-14 business days, as stated above, but most orders ship within 24-48 hours via FedEx ground, thereby arriving MUCH sooner, however, we cannot guarantee anything other than our stated policy of 1-14 business days, unless you pay for Express Shipping. Note: We deliver without a signature requirement to save you money, if you require a signature, an additional fee applies. You must notify us when placing the order that you wish to add the signature required option and fee, or we cannot be responsible for packages left without signature.

International, APO, and other "Special" Deliveries vary - prices quoted in checkout process are approximate, should the carriers assess additional fees, or require additional handling, you may be contacted for additional payment before your order ships. We cannot be responsible for any import taxes or duties charged by your government. Please note, we will endeavor to provide as much information as we can to assist you with International orders, but we cannot be aware of all policies, duties, fees, and regulations of every Country and Import/Customs Department worldwide. Any information we provide for International orders is tentative, and our responsibilities and liabilities for your order end at the US Border.

Express shipping quoted online is for expedited processing and 3 day shipping (4-5 business days total) where required, If ground shipping will achieve the same result, our order processing may choose to expedite processing, and still ship via Ground if result will be the same.

Depending upon Products ordered and Quantity, your order may ship from Phoenix, AZ - Encinitas, CA - Walnut, CA - Valencia, CA - Guilford, CT - Clearwater, FL - Boise, ID - Chicago, IL, Davenport, IA - Henderson, NV - Chelmsford, MA - Kansas City, MO - Mooresville, NC - Columbus, OH - Wilsonville, OR - Garnet Valley, PA - Newtown , PA - Cranston, RI - Dallas, TX - Nashville, TN - Redmond, WA - Vancouver, WA - Ft. Atkinson, WI - Brooklyn, NY - Ellenville, NY - or directly from a supplier.

AED ship time can be up to 30 days.

Overweight fees apply to certain heavy items such as Cold Packs, Eye Wash, Emergency Survival Food, and other extremely heavy items. These overweight fees will be added to product purchase price in your online shopping cart, or will be added to your shipping total if you order by fax or mail.

Customers may request quotes for Express shipping. $100 minimum order for Express Shipping / Express Quotes. Express delivery quotes begin the day after order and payment are received.

One year limited warranty on all products. Some products have even longer warranties of 2-8 years!

All our items are guaranteed for 12 Month expiration or greater - many items, such as eye wash, cold packs and burn items are good for many years, some items, such as bandages may have no expiration at all. The only possible exceptions to the 12 Month guarantee are sale or clearance items or if specifically noted in the listings.

See returns policy.